Returns

Please read the following Terms and Conditions carefully before purchasing from our website.

1. No Change of Mind Policy
All sales are final. Due to health and safety, we do not offer refunds or exchanges for change of mind or if the product does not meet your expectations. Please ensure you choose your products carefully before completing your purchase.

2. Faulty or Damaged Products
In the rare event that your product arrives faulty or damaged, we will gladly offer an exchange. To be eligible for an exchange:

You must notify us within 7 days of receiving your order.

Please provide photos of the damaged or faulty item.

The product must be unused and in its original packaging.

3. How to Request an Exchange
To request an exchange, please contact us at hello@browblade.com with your order number and details of the issue. We will provide instructions for returning the item. Once we receive and inspect the product, we will process the exchange.

4. Shipping Costs
Shipping costs for returning faulty or damaged items are covered by us. We do not cover return shipping costs for any other reason.

5. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products.

6. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.

7. Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@browblade.com